Looking for the next step up manager role in career. Considering this unique opportunity to be the key link supporting Front Office and Housekeeping delivery excellent and iconic Lake House experience. Minimum 1 year of supervisory or leadership experience in Front Office or Housekeeping. Strong background in guest services and room operations.

The Room Division Supervisor plays a pivotal role in overseeing daily operations across Front Office and Housekeeping, ensuring the efficient coordination of guest services, room standards, and operational excellence. This position acts as a key support to the Front Office Manager and Executive Housekeeper, while serving as a role model for team performance, service culture, and brand standards.

Major Goals:

Operational Excellence: Deliver consistent, high-quality standards across all room division services.

Leadership & Team Support: Supervise, guide, and support staff to ensure seamless service delivery.

Guest Satisfaction: Enhance guest experience through proactive service, problem-solving, and engagement.

Career Development: Positioned for progression to Duty Manager / Assistant Manager.

We offer ongoing training and growth within the business. More than anything we are looking for career professionals with a positive, can-do attitude to join our exceptional team. We offer the benefits of working with a much awarded professional and passionate team and the opportunity to be involved in an iconic hospitality destination.

Join our multi-cultural team who unite in the vision of service as the most modern form of luxury.
If you are a customer focused individual, positive, solution oriented and have a passion for travel and hospitality – this may just be the place for you.

This position is based within the iconic Lake House Hotel in customer service, reservations and reception. Opportunities exist to cross train into additional areas for the right candidate, offering unlimited growth and career advancement.

You will be given an opportunity to train and learn on the job, contribute to the ever growing and developing hotel, restaurant, spa, farm and lodge.

Guest services experience in a five-star hotel environment preferred.
Experience with OPERA Cloud, 7 Rooms, SpaOne and TripleSeat are an advantage

Candidates will have at least 3 years experience as a Waiter within a similar establishment.
Main duties include preparing the restaurant for service, providing a  warm welcome and farewell to our loyal and well travelled guests, providing professional, knowledgable and intuitive service, recommending items from the menu and wine list, sequence of service, clearing tables and collecting payments.

We offer ongoing training and growth within the business. More than anything we are looking for career professionals with a positive, can-do attitude to join our exceptional team.

For the right candidate:

482 TSS Fine-Dining Labour Agreement Sponsorship available.
Sponsorship with pathway to permanent residency.

We offer the benefits of working with a much awarded professional and passionate team and the opportunity to be involved in an iconic hospitality destination.

Are you a vibrant, professional and motivated therapist? Would you like to grow within a dedicated team who pride themselves on exceeding guest expectations? This could be the career move for you.

We are currently seeking Spa professionals who:

• Has a minimum Certificate IV or Diploma Massage Therapy
• Has a minimum Diploma of Beauty Therapy
• Are passionate about providing exceptional guest service
• Able to multi-task in a busy environment
• Excited about enhancing their skills through ongoing training and development

The successful applicant will be motivated, team orientated with exceptional attention to detail and presentation; organised and disciplined when it comes to time management, able to demonstrate excellent communication, technical & customer service skills.

Recently qualified Massage & Beauty Therapy graduates are welcome to apply.

An exciting and unique opportunity is available for a professional, positive & efficient Hotel All Rounder to assist our team in a vast array of differing areas.

This unique role allows you to experience and understand a wide range of hotel operations. Assisting across many areas of the business, this important role will give you a chance to showcase your talents.

In this position, you will lead a small team and work primarily alongside our Housekeeping Supervisors, Houseman team and Rooms Manager to present an exceptional experience for our guests at Lake House and also Dairy Flat Farm & Lodge.

Whether it is assisting our wonderful guests, through to setting up conference and weddings, tinkering with maintenance, or helping in other areas of the business, this role will bring such an array of difference to your world.

All this whilst enjoying the expansive landscape at the world class Lake House Daylesford and Dairy Flat Farm.

Neat presentation, attention to detail, an optimistic nature and flexibility are all essential to this role.

We are looking for people who want to work as a team, flexible hours and days available with a 2 week advanced roster to allow for personal planning.

We will provide ongoing training, support and room to grow for the right candidate.

Driver licence and own transport required.