In the event of cancellation more than 30 days prior to arrival, the 10% non-refundable administration fee is retained. Any credit card surcharges are also retained.
In the event of cancellation 14 – 30 days prior to arrival, the value of the package can be used in credit for future stays within 12 months. No refund applies.
In the event of cancellation within 14 days of arrival 100% of payment is retained as a cancellation fee.
Impossibility Clause: In the event that services are impossible to fulfill due to natural disaster, state of emergency, pandemic, or similar – the amount paid will act as a credit towards future stays. No refunds will be issued.