Spa Reservations. By booking online you agree to the following:


Reservations at The Spa require 100% prepayment at the time of booking. This includes a 10% non-refundable administration fee.

A minimum age of 16 years is required to reserve spa treatments. It is the responsibility of the guest to alert The Spa of any serious medical conditions that may affect their experience.

Pricing & Payment

Please note – prices are subject to change without notice. We accept all major credit cards. A 1% surcharge applies to Visa & MasterCard and a 2.75% surcharge to Diners Club & American Express. There is no fee for EFT payments. 10% surcharge on public holidays (applied to weekend rates).

Treatment Times

Please arrive 15 minutes prior to your reservation. If you are running late, every effort will be made to accommodate you however as a courtesy to other clients, your treatment will be completed at the scheduled time.

Cancellation Policy

Our small team do their best to accommodate all treatment enquiries. As a result, if you need to cancel your reservation, please provide as much time as possible to allow the opportunity to resell your appointment time.

All reservations at The Spa require 100% prepayment at the time of booking (excluding hotel guests). We require 48 hours’ notice if you plan to move, change or cancel your reservation.

If your reservation is cancelled with more than 48 hours’ notice, a refund will be issued minus a 10% merchant & administration fee. If your cancellation falls within 48 hours’ of your appointment time, 100% of the treatment cost will be retained as a cancellation fee.

In the event that services are impossible to fulfill due to natural disaster, state of emergency, pandemic or similar – reservations will be appropriately postponed. Spa Payments can either be held in credit towards a future Spa Reservation within 12 months or a refund can be applied minus the 10% merchant & administration fee.

Spa Menu Changes

Please note – treatments are subject to change without notice. Thank you.

Online Bookings

Can be made in advance here.

If you have a preference for either a male or female therapist for your treatment, please let us know on the notes when making your booking. Please note: All spa bookings for public holidays must be made via our Reservations Team 5348 3329.

Spa Vouchers

  • Sweet Dreams Ritual

    Designed for ultimate relaxation in mind, this ritual is destined to help ease a busy brain and promote deep relaxation. Reduce stress and anxiety, strengthen your immune system and improve quality of sleep.

    120 min $390

  • Mineral Soak & Massage Experience

    Soothing, rhythmic massage strokes ease tension, stimulate circulation and the lymphatic system. Complete your ritual with a soak in your own private mineral water spa. 100% pure Daylesford mineral water is used.

    90 mins  $325

  • Woodland Bliss Ritual

    A luxurious treatment that will conjure images of wild woodlands and fragrant country gardens, this body treatment combines soothing rhythmic strokes using hot volcanic rocks and warm oil to reduce tension and ease muscle aches.

    90 min $315