"An Australian icon where the beautiful rhythm of life
is emphasised and honoured."
— Luxury Travel Magazine
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What do you get the woman who seemingly has it all?
Finding the perfect gift for someone who has been nourishing you since day one… not so easy… luckily, we have Mother’s Day all wrapped up for you.
"An Australian icon where the beautiful rhythm of life
is emphasised and honoured."
— Luxury Travel Magazine
The Spa
Bookings
General
Reservations at The Spa require 100% prepayment at the time of booking. This includes a 10% non-refundable administration fee.
A minimum age of 16 years is required to reserve spa treatments. It is the responsibility of the guest to alert The Spa of any serious medical conditions that may affect their experience.
Pricing & Payment
Please note – prices are subject to change without notice. We accept all major credit cards. A 1% surcharge applies to Visa & MasterCard and a 1.75% surcharge to Diners Club & American Express. There is no fee for EFT payments. 10% surcharge on public holidays (applied to weekend rates).
Treatment Times
Please arrive 15 minutes prior to your reservation. If you are running late, every effort will be made to accommodate you however as a courtesy to other clients, your treatment will be completed at the scheduled time.
Cancellation Policy
Our small team do their best to accommodate all treatment enquiries. As a result, if you need to cancel your reservation, please provide as much time as possible to allow the opportunity to resell your appointment time.
All reservations at The Spa require 100% prepayment at the time of booking (excluding hotel guests). We require 48 hours’ notice if you plan to move, change or cancel your reservation.
If your reservation is cancelled with more than 48 hours’ notice, a refund will be issued minus a 10% merchant & administration fee. If your cancellation falls within 48 hours’ of your appointment time, 100% of the treatment cost will be retained as a cancellation fee.
In the event that services are impossible to fulfill due to natural disaster, state of emergency, pandemic or similar – reservations will be appropriately postponed. Spa Payments can either be held in credit towards a future Spa Reservation within 12 months or a refund can be applied minus the 10% merchant & administration fee.
Spa Menu Changes
Please note – treatments are subject to change without notice. Thank you.
Please note:
* If you have a preference for either a male or female therapist for your treatment, please let us know on the notes when making your booking.
* Additional timeslots may be available, please contact our team if your preferred time is unavailable or if booking multiple treatments.
* When booking on a public holiday, you must select public holiday rates to avoid disappointment.
* If you need assistance please contact our Reservations Team 5348 3329.